Your Typical Day
As a part time Sales and Key Holder at Incandescent you are responsible for delivering exceptional customer experience, building our brand one customer at a time and ultimately driving our business through sales. With the addition of Key Holder, you will also have store open/closing responsibilities. You should demonstrate a strong commitment to the customer experience, a genuine interest in fashion and style, and exceptional selling skills. The ideal candidate also understands how to be a team player and is savvy about the visual and operational aspects of the role. Additionally, you must have a high degree of maturity and integrity given store open/closing role.
What You’ll Bring To The Team
Create The Customer Experience
- Demonstrate strong use of selling skills
- Ensure a high level of customer service through extensive product knowledge and product ownership
- Take ownership for the customer journey in our showroom
- Work one-on-one with clients to create outfits, define their style, and have a positive dressing room experience.
Be a Team Player
- Model behavior that reflects the company’s core values
- Appropriately manage conflict and take ownership for your part in the team dynamic
- Demonstrate a high degree of maturity and integrity
- Contribute to a positive atmosphere that is fun, professional, productive and team oriented
Represent the Brand
- Share the company's vision of delivering a fun, positive and welcoming space where bodies of all sizes and types.
- Participate in social media campaigns on a semi regular basis
- Maintain store presentation standards
Operational Excellence
- Perform store opening and closing procedures including but not limited to setting up POS and securing the showroom
- Ensure all sales and operational policies and procedures are maintained
- Accurately process all POS transactions and capture of customer information and assist, when necessary, with operational and back of house activities
- Adhere to all policies and procedures with a focus on loss prevention and operational excellence
Detailed oriented with ability to multi-task and prioritize work to prioritize work to produce desired outcomes
You Have:
- Prior sales experience: 2 - 4 years preferably in a customer-focused environment
- Must have open availability for a flexible work schedule that meets the needs of the business, including holidays, evenings, and weekend shifts
- Desire to exceed sales goals
- Enthusiastic, energetic, and personable professional demeanor
- Excellent written and verbal communication skills
- Ambitious, hardworking and team-oriented
- Ability to lift at least 30 lbs
- Proficiency with MS applications (Word, Excel, etc)
- Prior knowledge of Shopify POS an asset.
About Us
Incandescent is an upscale women's clothing boutique located in the Sunnyside Mall, Bedford, NS. It was founded on the need to bring size-inclusive fashion to the women of HRM and beyond.